by admin | Oct 14, 2022 | Uncategorized
Most brands don’t have the resources to offer 24/7 online customer service and sales support on Facebook Messenger, let alone on their website. Fortunately, chatbots don’t need to sleep (or eat lunch). Facebook Messenger bots can answer customer questions, track...
by admin | Oct 14, 2022 | Uncategorized
Mapping the customer journey can give you a way to better understand your customers and their needs. As a tool, it allows you to visualize the different stages that a customer goes through when interacting with your business; their thoughts, feelings, and pain points....
by admin | Oct 13, 2022 | Uncategorized
Social media and the government go together like peanut butter and jelly. Why? Because social media is an excellent place to communicate with constituents, launch campaigns, build awareness around initiatives, and is an essential tool in crisis communications. At...
by admin | Oct 13, 2022 | Uncategorized
Taking a social media course will up-level your skill set, but there are 100s to pick from online. It’s not easy to choose which ones are right for you. If you’re in this situation, you’ve come to the right place! Keep reading to learn about popular social media...
by admin | Oct 12, 2022 | Uncategorized
In a dream world, we’d all be hiring Sofia Coppola to shoot our video campaigns, but the reality is, most marketers have to figure out how to make Oscar-quality content on Oscar Meyer Weiner budgets. The good news is, the internet is full of free video editing...
